Privacy & Cookies Policy
WANEE VN CO., LTD (“WANEE”, “we”, “us”) is committed to protecting your privacy and handling your personal data responsibly.
This policy explains how we collect, use, store, and protect your information when you:
- Visit our websites (wanee.asia, wanee.vn)
- Make a booking
- Use our services
- Contact us
This policy explains how we collect, use, store, and protect your information when you:
Policy details
1. Who We Are
Registered in Vietnam
Licensed International Tour Operator
2. Information We Collect
- Full name
- Date of birth
- Nationality
- Passport details (for permits where required)
- Contact details (email, phone number)
- Flight details
- Accommodation preferences
- Dietary requirements
- Emergency contact
- Special requests
- Medical conditions relevant to field safety
- Allergies
- Physical limitations
- Payment confirmation
- Transaction ID
- Billing information
When you use our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
This may be collected through cookies and analytics tools.
3. How We Use Your Information
4. Legal Basis for Processing (GDPR-Aware)
(booking & service delivery)
(tourism regulations)
(service improvement)
(marketing communications, testimonials)
5. Third-Party Sharing
6. Data Storage & Security
- • Google Workspace
- • CRM platforms
- • Encrypted communication tools
Access to personal data is restricted to authorized personnel within WANEE.
We implement reasonable technical and organizational safeguards to protect data from unauthorized access or misuse.
7. Data Retention
- • Operational records
- • Legal compliance
- • Accounting and audit requirements
Where legally permissible, you may request deletion of your data.
8. Your Rights
9. Cookies Policy
Required for basic website functionality.
Used to understand how visitors use our site (e.g., Google Analytics).
Used for remarketing and advertising campaigns (e.g., Meta Pixel, Google Ads).
10. Affiliate Disclosure
Some pages may contain affiliate links.
We may earn a commission from qualifying purchases.
This does not affect pricing or influence editorial integrity.
11. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
12. Media & Testimonials
You may opt out at any time before departure.
13. Children's Data
Bookings must be made by individuals aged 18 or older.
14. Changes to This Policy
WANEE reserves the right to update this Privacy & Cookies Policy.
The latest version will always be available on our website.